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Members Benefits

As a benefit of membership, Equity has arranged a comprehensive package of insurance covers. Administered and developed by First Act Insurance (a trading name of Hencilla Canworth Ltd) the covers listed below are in place subject to eligibility.

The following pages summarise these covers and you should refer to the policy and schedule under each section for the full policy terms and conditions.

Standard member - Definition:

For the purposes of the public liability, accident and backstage covers the following definition applies:

Standard member: A member of Equity who is in benefit in accordance with the rules of Equity who is not a Student Member or a retired member, who is a permanent resident of England, Scotland, Wales, Northern Ireland, the Isle of Man, the Channel Islands or Gibraltar or resident overseas visiting the United Kingdom, the Isle of Man, the Channel Islands or Gibraltar.

General Condition of Cover

It is a condition of the covers provided that you remain a member of Equity and that you did not provide any untrue, inaccurate or incomplete information to Equity, which if provided would have resulted in you being declined for membership.

General Pre-contract Disclosure

Hiscox Underwriting Ltd has been selected by First Act and Equity as the sole insurer of the covers illustrated below other than the Abbey Tax cover. Hencilla Canworth Ltd receives a commission from the insurer for arranging these covers. In sourcing and placing these policies, collecting premiums and settling the accident and backstage claims we act as the agent of the Insurer.

Complaints

If you wish to register a complaint, please contact us in writing to the Chief Executive, Hencilla Canworth Limited, Simpson House, 6 Cherry Orchard Road, Croydon CR9 6AZ by phone, tel 020 8686 5050.

When dealing with your complaint, we will follow our complaint handling procedures; a summary of these procedures is available on request. If you are still not satisfied, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). For further information you can visit FOS website www.financial-ombudsman.org.uk.

Privacy

Details of our Privacy Notice can be found at https://www.hencilla.co.uk/Documents/HC_Privacy_Notice.pdf

First Act and Hencilla

First Act Insurance, is a trading name of Hencilla Canworth Limited, is authorised and regulated by the Financial Conduct Authority under reference 226263
If you require any further information please contact First Act Insurance: tel 020 8686 5050, fax 020 8686 5559, e-mail - mail@firstact.co.uk